Worry-Free Promise
Your first cruise back to sea should be nothing short of amazing, and that begins with a seamless booking experience. When you’re ready to cruise again, our Worry-Free Promise program gives you full flexibility to change your plans, cruise protection before and during your journey, and peace of mind with enhanced health and safety protocols on board and on shore.
COVID-19 Protection Program
The Worry-Free Promise program provides further peace of mind for guests with bookings made by March 31, 2023, and sailing on or before May 31, 2023. It is designed to assist guests who, as a result of testing positive for COVID-19 during their cruise, are required to isolate on board or disembark early due to the positive COVID-19 test.
Pre-Embarkation:
Future Cruise Credit (FCC) for 100% of the cancellation fee amount of non-refundable unused services, and a refund to the original form of payment for all taxes, fees, port expenses, and pre-paid onboard experiences and shore excursions purchased through the cruise line. Applicable, for guests and their immediate travel party in the same stateroom if any guest tests positive for COVID-19 within 5 days prior to embarkation.
On Board:
FCC worth 100% of the per-day cruise fare paid for any full day spent in isolation and a refundable credit to their onboard account for missed pre-paid onboard experiences and shore excursions purchased through cruise line.